存/取款选项

使用银联卡为账户入金

使用银联卡为账户入金

处理时间

通常为几个小时。但在某些特殊情况下，处理中心可能会核对持卡人信息，处理时间会有所延长。但是如果您全部按照规定填写了所需信息，核查身份的几率很低。

手续费

0%

操作步骤

  1. 在myAlpari选择“存取款选项”；"来自"选项选择银联及转账币种；“转到”选项选择您要入金的Alpari账户。之后按照要求填写转账信息。
  2. 待一切完成后，您将被转到处理中心页面。首先在银行列表中选择您要使用的银行，然后根据要求填写所需信息。在确认信息无误后，点击支付。
  3. 页面将跳转至银行支付页面，在您完成支付后，页面将重新跳转至myAlpari。
  4. 您可以在myAlpari的“支付记录”页面查看转账进度，当状态显示为“已完成”时，您可以登录交易平台来确认资金是否已转入您的账户。

重要信息

当您进行转账前，请仔细阅读以下信息：
  • Alpari不接受第三方出入金。
  • 最低入金要求10 CNY，最高入金限制250,000 CNY。
  •  来源: "使用银联卡为账户入金"

    使用银联卡从账户出金

    使用银联卡从账户出金

    处理时间

    出金申请被确认后的1个工作日内完成。

    手续费

    每个自然月单个myAlpari账户可以使用银联卡进行两次免手续费转账。超过两次后的转账，收取1%的手续费。

    操作步骤

    1. 在myAlpari选择“存取款选项”；“操作类型”选择取出资金；“来自”选项选择您要取款的账户；“转到”选项选择银联卡。之后按要求填写所需信息。
    2. 验证码将发送至您的预留手机号，继续操作需要输入验证码，然后点击“转账”。
    3. 您可以在myAlpari中的“支付记录”页面查看转账进度。当状态显示为“已完成”时，您可以查看您的银行卡账户，确认资金已到账。

    重要信息

    在您取款之前，请仔细阅读以下信息：
    • 转账将以人民币发送至您的银联卡账户。货币的转换率可以在myAlpari中进行查看。
    • 根据非交易操作规则条例1.5的规定，客户在使用银联卡从账户出金时，公司有权要求其提供能够证明身份的相关文件。
    • 转账的最低要求在myAlpari中显示，最高限制为50,000元。
      来源: "使用银联卡从账户出金"

    Deposits with Credit or Debit Cards

    Deposits with Credit or Debit Cards

    Processing Time

    Several hours. In some circumstances, the processing center may need to initiate an inquiry into your payment. If this happens, it may take longer for the funds to be posted to your account. If you follow the directions carefully, the chances that the processing center will need to interfere will be reduced significantly.

    Commission

    2.5%.

    Required documents

    You will need to provide our Payments Department with the following documents:
    • A scanned copy or photo of your passport.
    • A scanned copy or photo of the credit/debit card (front and back). On the front, you should be able to see the cardholder's full name, the "valid" date of the card, the name of the bank that issued the card and the first six and the last four digits of the card number (the rest of the digits may be covered). The copy or scan of the reverse side should show the cardholder's signature. The CVC2/CVV2 code must be covered. See the example.
    • If you are transferring funds from a prepaid or virtual credit card (one where the cardholder's name is not shown), you will need to send the Payments Department a scan of the official confirmation letter from the issuing bank verifying that you are the cardholder. The document must contain the card number, your full name and bear the stamp of the bank that issued the card.
    If you use more than one card to make the deposit, please provide a scanned copy of each card.
    You may upload scans of your passport and credit/debit card to myAlpari in the "My Account" – "Client Profile" section.

    Procedure

    1. Log in to myAlpari and go to the "Transfer Funds" – "Fund Deposit" section. Choose your credit/debit card type, your deposit currency and the account you want to transfer funds to.
    2. Click "Continue". Fill in the information required by the processing center and click "Submit".
    3. After you enter your credit/debit card information, a check will automatically be run to determine if your card has been activated in either the or program.1
    • If your card has already been activated in either the Verified by Visa or MasterCard SecureCode program, you can enter your personal code in the special pop-up window. This code is used at all participating online merchants (you can learn more about your personal password at your issuing bank). By entering your password, the issuing bank confirms your identity as the cardholder, allowing you to make your transaction in secure mode.
    • If your card has not yet been authorized in the Verified by Visa or MasterCard SecureCode program, all deposits made by credit or debit card are made normally.
    1. Go to your "Fund Transfer History" in myAlpari to check the status of your payment. If you see the status "Processing", it means that your request has been accepted. After you see the status "Successful", log in to your trading platform to confirm that the funds have been posted to your account.

    Important information

    Please keep the following in mind when making a deposit with your credit or debit card:
    • Deposits to Alpari accounts can only be made from a credit or debit card in the name of the account holder.
    • The minimum transfer amount is 5 EUR / 5 USD.
    • When funds are transferred from a credit or debit card, they will automatically be deposited to a separate, secure transitory account denominated in the chosen deposit currency, which is created automatically when a deposit from a credit or debit card is made.
    • After making a deposit to your account using a credit or debit card, you will only be able to transfer funds from this account to another one of your accounts at Alpari or to a bank account opened in your name (via wire transfer).
    • Transfers from third parties are not accepted. Funds that are not accepted are returned to the sender.
      Source: "Deposits with Credit or Debit Cards"

      Withdrawals with Credit or Debit Cards

      Withdrawals with Credit or Debit Cards

      Processing Time

      Within 2 working days of the request being confirmed.

      Commission

      • 2 EUR for Visa;
      • 1.2% + 2 EUR for MasterCard.

      Required documents

      You will need to provide our Payments Department with the following documents:
      • A scanned copy or photo of your passport.
      • A scanned copy or photo of the credit/debit card (front and back). On the front, you should be able to see the cardholder's full name, the "valid" date of the card, the name of the bank that issued the card and the first six and the last four digits of the card number (the rest of the digits may be covered). The copy or scan of the reverse side should show the cardholder's signature. The CVC2/CVV2 code must be covered. See the example.
      If you use more than one card to make the deposit, please provide a scanned copy of each card.
      You may upload scans of your passport and credit/debit card to myAlpari in the "My Account" – Client Profile section.

      Procedure

      1. Log in to myAlpari and go to the "Transfer Funds" – "Fund Withdrawal" section. Select Visa / MasterCard and fill in the form provided.
      2. Enter the 16 digit number on the front of your card.
      3. The confirmation code will be sent to the mobile number you indicated in your myAlpari. To continue the operation, enter this code in the field provided and click Transfer Funds.

      Important information

      Please keep the following in mind when making a withdrawal with your credit or debit card:
      • The company does not carry out funds withdrawals to bank cards held by a third party.
      • The transfer currencies are USD and EUR. The conversion rate set by the company can be seen in myAlpari.
      • The maximum transfer amount is 2,000 EUR per transfer and 50,000 EUR per month. You can make up to five transfers per card per day.
      • Funds can only be withdrawn to Visa or MasterCard bank cards on which the holder's name appears, that have not been issued by European banks and are non-virtual.
      • Fund withdrawals to prepay cards is unavailable.
        Source: "Withdrawals with Credit or Debit Cards"

      New withdrawal and Deposit method for Indonesia, Malaysia, and Thailand - Online banking

      Dear clients,
      We are pleased to announce that a new withdrawal method is now available for clients living in Indonesia, Malaysia, and Thailand; online banking. The commission is 2% of the withdrawal amount. You will usually see the funds on your account within 1 -2 days.
      You can learn everything about this new payment method as well as others on our website.
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